Terms of Service

Effective upon acceptance of quote and/or payment

By accepting a quote and making payment for any product or service provided by Wicked Wells, the customer acknowledges and agrees to the following Terms of Service:

  1. All Sales Final
    All sales are final. No cancellations, refunds, or exchanges will be accepted once an order has been confirmed and payment has been received.

  2. Returns and Warranty
    Returns are accepted solely at the discretion of Wicked Wells and will be evaluated on a case-by-case basis. Returned items must be in unused, original condition and accompanied by prior written authorization. Custom orders are not eligible for return under any circumstance.

    Wicked Wells makes no express or implied warranties, including but not limited to merchantability or fitness for a particular purpose, except as specifically stated in writing.

  3. Installation and Use Disclaimer
    Wicked Wells is not responsible for the installation or use of its products. It is the sole responsibility of the purchaser or installer to ensure proper fit, installation, and use in accordance with applicable safety and marine standards.

  4. Release of Liability & Hold Harmless Agreement
    The customer expressly releases, discharges, and holds harmless Wicked Wells, its owners, employees, and affiliated entities from any and all claims, losses, or liabilities—whether in contract, tort, or otherwise—arising out of or relating to:

    • Property damage

    • Bodily injury or harm

    • Financial or economic loss

    • Product defects, failures, or malfunctions

    • Improper, incomplete, or unauthorized installation

    • Use or misuse of any Wicked Wells product or component

    This release applies regardless of whether the alleged harm results from negligence, misuse, or unforeseen failure.

  5. Custom and Fabricated Orders
    All custom and fabricated orders are built to the customer’s specifications and are non-refundable. Wicked Wells shall not be liable for any measurement errors or fitment issues resulting from inaccurate information provided by the customer.

  6. Lead Times and Shipping
    Quoted lead times are estimates only and subject to change. Wicked Wells is not liable for any damages, penalties, or loss resulting from shipping delays or unforeseen production changes. Risk of loss transfers to the customer upon shipment.

  7. Payment Terms
    Payment is required in full prior to fabrication or delivery, unless otherwise agreed in writing. By submitting payment, the customer confirms agreement to these Terms of Service.

  8. Governing Law
    These Terms shall be governed by the laws of the State of Florida. Any dispute shall be subject to the exclusive jurisdiction of courts located in Palm Beach County, Florida.

Last updated June 2025